Technical support for AVAYA contact center

Customer:JSC Russian Agricultural Bank

Year:2022

Purpose:Technical support for the software and hardware complex of the contact center on the Avaya platform

Tasks:

- Technical support of AVAYA equipment;
- AVAYA software update;
- Round-the-clock support;
- Prompt resolution of incidents.

Result:

Modernization of infrastructure "PSB Academy"

Customer:ANO DPO "PSB Academy"

Year:2022

Purpose:Comprehensive modernization of the security and surveillance system.

Tasks:

Organization of closed ACS network;
Organization of a video surveillance system at the facility;
Implementation of IP telephony system;
Organization of the wireless WiFi network;
Implementation of a security alarm system.

Result:

Modernization of PBX Vladimir

Customer:PJSC "T PLUS"

Year:2021

Purpose:Modernization and replacement of obsolete telecommunications equipment.

Tasks:

Supply of equipment
Installation of telecommunication equipment
Connecting equipment to infrastructure
Basic configuration of Avaya servers
Carrying out complex tests
Commissioning the system

Result:

CESCA specialists have successfully implemented the PBX Modernization project.
The equipment was delivered and installed exactly on time.
The upgraded system meets all modern technological requirements and has a high level of fault tolerance.

Modernization of Aeroexpress video surveillance system

Customer:Aeroexpress LLC

Year:2021

Purpose:Installation of a video surveillance system on the territory of Aeroexpress LLC facilities

Tasks:

Development of a project plan;
Dismantling of obsolete equipment;
Order and supply of equipment;
Installation and installation of a video surveillance system;
Installation of a local area network.

Result:

Memorial exposition "Wall of Memory"

Customer:FGBU USZ under the Ministry of Agriculture of the Russian Federation

Year:2020

Purpose:Installation of a memorial exposition for the 75th anniversary of Victory Day

Tasks:

- Distribution and equipping of the exhibition space in the building of the Ministry of Agriculture
- Creation of a project work plan;
- Development of a switching system and server equipment;
- Purchase of LED panels;
- Organization of the control system and creation of the exposure control interface;
- Providing interactivity of exhibits.

Result:

Within the framework of the project, CESCA specialists, within the specified time frame, organized the work of the memorial exposition "Wall of Memory", timed to coincide with Victory Day in 2020.

Support for the Central Information and Analytical System of State Information Support in Agriculture

Customer:Ministry of Agriculture of the Russian Federation

Year:2020

Purpose:Ensuring the smooth functioning of the information and analytical system for operational monitoring and assessment of the state of risks of scientific and technical support for the development of agriculture

Tasks:

1. Ensuring the launch of the industrial operation of the project;
2. Carrying out full-scale testing of the system;
3. Organization of technical support and maintenance of Central Information and Analytical System of State Information Support in Agriculture ;
4. Organization of consulting support and assistance to users on the functioning of the system.

Result:

During the period of cooperation with the Ministry of Agriculture of the Russian Federation, CESCA specialists successfully and on time provided services to support the Central Information and Analytical System of State Information Support in Agriculture.

Modernization of the video conferencing system

Customer:FGBU USZ under the Ministry of Agriculture of the Russian Federation

Year:2020

Purpose:Comprehensive modernization of the videoconferencing system in the Hall of Collegia.

Tasks:

- Creation of a project plan;
- Purchase of video wall equipment;
- Installation of sound amplification system and acoustic system;
- Creation of a unified complex management system.

Result:

The level of quality and interactivity of the customer's negotiation activities has been increased.

Development Strategy of Regional Branches of Rosselkhozbank JSC.

Customer:Rosselkhozbank JSC

Year:2017-2020

Purpose:Organization of the space of regional bank branches for effective functioning.

Tasks:

- Carrying out architectural and engineering works;
-Development of project documentation;
- Carrying out repair and construction works;
- Re-planning of premises in accordance with existing legislation;
-Installation of engineering and technical support systems in the bank's offices;
-Purchase of IT equipment;
- Conducting tests of equipment and all systems put into operation.

Result:

Within the framework of long-term cooperation with Russian Agricultural Bank JSC, CESCA specialists fully implemented the development strategy of the organization's regional branches. As a result of the work on the joint project, new bank branches were opened throughout Russia: in Moscow, Abinsk, Kansk, Orenburg and other cities. A number of repair and construction works were also carried out in previously opened offices.

Remote Access Management System

Customer:FGBU USZ under the Ministry of Agriculture of the Russian Federation

Year:2019

Purpose:Modernization of the access control system

Tasks:

-Organization of a closed network for ACS;
-Installation of the database server and the ACS application;
-Modernization of access points to the building;
-Organization of new points of passage and access to the floors and to the building;
-Organization of a checkpoint for passage from the courtyard to the building;
-Organization of a car gateway to enter the courtyard.

Result:

Within the framework of the project, the ACS Security network was organized, the gates, turnstiles, access points and access restrictions were modernized. Fully equipped access system to the inner part of the yard.

Installation of the bar "Bacardi Rus"

Customer:Bacardi Rus

Year:2019

Purpose:Modernization of the welcome zone of the main office

Tasks:

- Development of a project for updating the welcome zone of the main office;
-Purchase of equipment for the video wall in the bar area;
- Development of a system for displaying media files on a video wall.

Result:

In the course of cooperation with Bacardi Rus, CESCA specialists fully implemented the company's interior ideas for the reconstruction and transformation of the main office lobby. In order to attract new customers, a bar counter was organized in the negotiation area.

Modernization of cross rooms

Customer:FGBU USZ under the Ministry of Agriculture of the Russian Federation

Year:2021

Purpose:Comprehensive modernization of cross rooms

Tasks:

1. Carrying out design work;
2. Carrying out repair and construction work in the premises;
3. Organization of the access control system;
4. Installation of climate monitoring systems in server rooms.

Result:

The project was successfully implemented, all tasks were completed on time. An access control system and a climate monitoring system in the server rooms were developed.

Technical support of the network management and telecommunications center

Customer:FGBU USZ under the Ministry of Agriculture of the Russian Federation

Year:2020

Purpose:Ensuring the smooth operation and development of the network management and telecommunications center

Tasks:

1. Organization of uninterrupted operation of equipment;
2. System maintenance;
3. Updating and setting up the system;
4. Maintaining the basic software up to date;
5.Naumen system update.

Result:

CESCA specialists successfully implemented the project and ensured the smooth functioning of the system.